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Charlotte Works Joins National Leaders at Skilled Trades for America Forum

Charlotte Works was thrilled to participate in the recent Skilled Trades for America Forum. Part of the Business Roundtable’s national initiative, the event took place on May 27 at Central Piedmont Community College’s (CPCC) Levine Campus. The forum brought together top CEOs, policymakers, and workforce…

NextGen: Workforce Scholars Graduation

On May 13, we joined Central Piedmont Community College, our NextGen Out of School Youth provider, to celebrate the graduation of their Workforce Scholars! This ceremony honored our incredible NextGen Out-of-School Youth, alongside graduates from Central Piedmont’s Accelerated Career Training and SECU Bridge to Career…

Empowering Entrepreneurs: May Small Business Info Session Recap

Another full house at our May 12th Chase Bank Small Business Info Session! More than 50 entrepreneurs and small business owners gathered at the NCWorks Career Center to gain valuable financial insights, connect one-on-one with Chase experts Justin Hurst and Shakeria Tennort, and explore grant opportunities and business…

Stories of Inspiration: Derek Murphy Finds a New Path Behind the Wheel

Derek Murphy had a lifelong dream of obtaining his Commercial Driver’s License (CDL). However, his ambitions were temporarily sidelined by a selfless commitment to his family. Derek enrolled in the NCWorks Adult program in October 2025, but his aunt fell ill and he put his…

Rapid Response Outreach: Supporting the Family Dollar Team

When layoffs hit local staples like Family Dollar, the impact ripples through the entire community. Our goal at Charlotte Works is to make sure those transitions don’t turn into long-term unemployment. We recently hosted a Rapid Response event specifically for impacted Family Dollar employees, and…

AI is Changing Tasks, But Not the Path to Success

Artificial intelligence is shaping hiring and work in a complex future of work environment. The challenge is not only about which jobs may change, but whether people can still move into good jobs through strong career pathways. Young people still need the fundamentals that have…

Workforce Innovation and Opportunity Act Title I Plan | PY26

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The PY26 plan is available via the link below:   Charlotte Works will make the…

Business Spotlight: Empowering Young Adults at Duke Energy

Duke Energy partnered with Road to Hire and Charlotte Works to build a stronger talent pipeline by introducing an IT Apprenticeship Program. “The Charlotte Works partnership equips newly hired Duke Energy IT Apprentices with additional mentorship, support, and resources, ensuring they have a strong foundation…

Business Spotlight: Building Leadership Excellence at Coca-Cola Consolidated

Effective leadership is regarded as fundamental to cultivating a resilient and lasting organizational culture at Coca-Cola Consolidated. The company advocates for both inspirational and servant leadership, maintaining that prioritizing employee support and meeting their needs fosters trust, enhances engagement, and promotes ongoing development. “Strategic partnerships…

2025 in Review: Leadership Letter

The economy works best when it works for everyone. Charlotte’s workforce ecosystem is rich with talent, employers, and possibility. At Charlotte Works, our role is to ensure that every job seeker can see a clear path forward and that every employer can confidently access the…

Stories of Inspiration: Overcoming Barriers to Launch a Medical Career

In April 2024, Cameryn enrolled in the NextGen at Central Piedmont Community College. The program was a perfect fit to help her overcome unemployment, housing challenges, and legal issues. Upon her arrival, she had a clear goal: to pursue a career in the medical field….

Stories of Inspiration: From Searching for Direction to Program President

When Janyla joined the NextGen Youth Career Pathways Program during her 10th-grade year at Harding University High School, she was seeking more than just a résumé boost—she was searching for direction. Known for being temperamental and quick to anger, Janyla often found herself in conflict…

Stories of Inspiration: Catalyst for Change at Queen City Women in Business

The Challenge Morgan Sheridan was eager to begin her career but struggled to find an entry point into the professional world. She needed support to gain the experience and skills necessary to advance. How We Helped Charlotte Works connected Morgan with a professional opportunity at…

The 6th Annual iamSTEAMCLT Youth Career Expo

Hands-On Learning for STEAM Careers On October 23, the 6th Annual iamSTEAMCLT Youth Career Expo welcomed 365 students and 40 educators for a high-energy, hands-on experience focused on careers in Science, Technology, Engineering, Arts, and Math. Opportunities Beyond Information Local businesses and community organizations provided…

Stories of Inspiration: Building a Path to Agency Ownership

The Challenge Courtney Allen was a seasoned professional as a Service Team Member at State Farm Insurance, but she had a bigger goal: to advance her career and eventually start her own agency. What she needed was a clear, structured path to get there. How…

The 2025 Workforce Summit Recap: Working Together to Build the Future Workforce

On Friday, September 19, 2025, Charlotte Works successfully hosted the strategic, invite-only 2025 Workforce Summit, “Working Together to Build the Future Workforce”   bringing together over 100 employers, training providers, civic leaders, and system partners. Held at Central Piedmont Community College’s Harris Campus, the summit served…

Request For Proposals 2026 Year Round Out of School Youth Program and FAQ

Request for Proposals Charlotte Works is currently accepting proposals to use federal, Workforce Innovation and Opportunity Act (WIOA) funds for the out-of-school youth program. Interested parties can find the RFP applications with instructions and deadline information here: Out of School Youth RFP for 2026.. Complete…

From Hustle to Strategy: The Small Business Owner’s Glow Up

When you launch a business in Charlotte, you quickly learn the difference between being a visionary and being an operator. You love your craft, but the reality is you spend most days juggling receipts, answering emails, trying to hire talent, and frantically trying to keep…

The Return-to-Office Reflex. Is it the Solution to Declining Engagement?

Gallup’s State of the Global Workplace report shows that declining engagement last year cost the world economy $438 billion in lost productivity. That loss has triggered a chain reaction: executives lean harder on managers, managers push for visible performance gains, and one of the fastest…

Vision in Action: A Note from CEO Anna London

As we begin a new program year, I want to take a moment to reaffirm who we are and why we do this work. At Charlotte Works, we remain rooted in our mission to engage our community, empower individuals, and employ those ready to work….

Beyond Transactional: Rebuilding Culture as a Strategic Asset

In our most recent business newsletter and on X, we asked local employees to describe their company culture in two words. The top response was clear: “Transactional and Superficial.” This echoes a deeper truth long understood but rarely spoken aloud in the workplace that we…

Workforce Innovation and Opportunity Act Title I Plan | PY24-PY25

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The PY24-25 plan is available via the link below:   Charlotte Works will make the…

2024 Workforce Summit Management RFP (UPDATED)

Charlotte Works Releases RFP for 2025 Workforce Summit Project Management and Strategic Planning Charlotte Works is excited to announce the release of a Request for Proposals (RFP) for project management and strategic planning services for the 2025 Workforce Summit. We are seeking qualified organizations to…

Unlocking the Talent Puzzle: Why Filling Jobs is Harder Than You Think

In Mecklenburg County, the question of talent supply is one we encounter frequently, and the truth is not always what businesses want to hear. Many of our best available measures are, in reality, imperfect proxies—shadowy reflections that don’t fully capture the specific needs of employers….

What’s Happening: Workforce and Economic Updates

What’s Happening: Workforce and Economic Updates Welcome to the first edition of our workforce and economic updates. Our goal is to keep you informed by sharing the latest local and national news related to workforce and economic development. Stay tuned as we bring you important…

Do Return-to-Office Mandates Improve Company Performance?

Do Return-to-Office Mandates Improve Company Performance? Introduction The mandate from employers is clear: “Show up or ship out.” With layoffs on the rise and no sign of retreating from return-to-office plans, the power pendulum has swung decisively back to employers. Recent data suggests that over…

Diplomas in Doubt: Is Education Leading to Employment?

“While we understand that a good job is no longer sufficient, recent data from the Bureau of Labor Statistics also illustrates that a solid education does not guarantee a secure career. This revelation jolts the foundational myths of our economic narrative, exposing a chasm between…

Workforce Innovation and Opportunity Act Title I Plan | PY24-25

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The PY24-25 plan is available via the link below:   Charlotte Works will make the…

Impact of AI

AI’s Growing Influence on Charlotte’s Workforce: Insights and Action Steps In a joint research project with the Charlotte Regional Business Alliance, Charlotte Works recently shared a presentation with the Charlotte Executive Leadership Council on March 8th, providing a comprehensive overview of Artificial Intelligence’s (AI) impact…

Mecklenburg County Hiring Slows Down

Mecklenburg County Hiring Slows Down The recent occupation spotlights highlight significant labor market shifts in Mecklenburg County in demand for various roles. Analyzing job postings and salary changes between 2022 and 2023 shows a significant drop in hiring over this time. This uncovers some compelling…

Workforce Evolution: 2024 Trends for a Future-Proof Workplace and Career

Workforce Evolution: 2024 Trends for a Future-Proof Workplace and Career As we enter 2024, the world of work keeps changing, bringing both challenges and chances. At Charlotte Works, we are always keeping an eye on these changes. Here are some of the key trends we…

Anna London Named President & CEO of Charlotte Works 

Following an extensive nationwide search, the Charlotte Works Board of Directors proudly announces the appointment of Anna London as the President & Chief Executive Officer of Charlotte Works, effective immediately. Charlotte Works, Mecklenburg County’s beacon for workforce development, is dedicated to ensuring our region boasts…

Rethinking Workforce Development: Unleashing Human Potential for the Future

  In today’s rapidly evolving world, workforce development is more critical than ever before. Traditional assumptions about education, skills, and employment are being challenged by a changing economic landscape, technological advances, and shifting societal values. This thought leadership piece aims to challenge these assumptions through…

Resilience Toolkit: How to Be More Productive at Work

With declining productivity at record lows not seen since 1983 many leaders have come called for workers to be more productive and taken action to increase productivity. While it is true that productivity has declined since its peak in 2021, productivity is still significantly higher than…

Employer Toolkit – Working Parents

We are thrilled to announce the  release of our comprehensive “Employer Toolkit for Working Parents.” This invaluable resource has been carefully designed to empower businesses in fostering a supportive and family-friendly work environment. Within this toolkit, you will find a wealth of essential tools to…

The History of Workforce Development in the U.S.

The United States of America is one of the leading economies in the world, which is largely attributed to its expansive, diverse, and skilled workforce. Federal, state, and local governments have made significant investments in workforce development to ensure that the nation’s labor force is…

Embracing the Future: AI in the Workforce

As technology continues to evolve at an unprecedented pace, artificial intelligence (AI) has emerged as a transformative force across various industries. From automation to data analysis, AI is revolutionizing the way we work. Job seekers and businesses alike need to understand the impact of AI…

How Prospect Theory Drives Unemployment

Do people really just not want to work today, or is it something else? Prospect Theory is a behavioral economics theory that helps explain why people often make irrational decisions to avoid perceived losses over realizing small gains, even at the risk of unemployment. When…

Charlotte Works President and CEO Resigns

Charlotte Works, the workforce development board serving Mecklenburg County, announces the resignation of Danielle Frazier, President and CEO, effective July 28, 2023. After 15 years of dedicated service to Charlotte Works, Frazier leaves behind a legacy of organizational growth and impact.  “It has been an…

Mindful at Work: Prioritizing Mental Health in the Workplace

Mental health in the workplace is a growing concern for many employees and employers alike. With the increasing pressure to perform, meet deadlines, and manage high workloads, more and more people are experiencing stress and anxiety on the job. The negative effects of these conditions…

How to Leverage Your Current Skills to Build a New Career

In today’s rapidly evolving job market, many workers are finding themselves needing to switch careers. This may be due to industry disruption, changes in personal interests, or a desire for greater job security. Whatever the reason, transitioning to a new career can be challenging, especially…

One Job Seeker’s Journey from Justice-Involved to Future Entrepreneur

Taeisha Legardy was a justice-involved job seeker looking for assistance in securing employment in Charlotte, NC. She heard about a job opening at Mr. Refurbisher Auto Mobile Detailing through a referral from the Center for Community Transitions and soon discovered the employer was working with…

The NCWorks Career Center Hosted an Open House Event

NCWorks Career Center held an Open House on April 25th. Charlotte Works celebrated 25 years of serving Mecklenburg County residents and businesses through NCWorks programs and services by hosting the event at the new NCWorks facility. This space provides comprehensive services for connecting Mecklenburg County…

How Are You Navigating These Top Labor Market Trends?

The labor force is constantly evolving, with new trends emerging as technology, demographics, and economic conditions change. In this article, we will explore some key trends in the labor force and provide strategies for employees and employers to navigate these changes. Baby Boomers Retiring One…

Workforce Innovation and Opportunity Act Title I Plan | PY23-PY24

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The PY23-24 plan is available via the link below:   Charlotte Works will make the…

Press Release: Job Fair of the Carolinas Set For April 26th at Carowinds

To make a talent connection today, businesses frequently recruit across various county and state lines, and jobseekers often travel across those same lines to find work. Nowhere is a regional job market more evident than in the greater Charlotte area. To meet the needs of…

Attract and Retain Employees With One Change

Attract and Retain Employees With One Change As the workforce development board serving Mecklenburg County, we want to help employers attract and retain talent and help job seekers gain meaningful employment. In this article, we are going to talk about a recent study that has…

Stories of Inspiration: Caroline Mensa Finds a New Career After 50

After many years with the same company, Caroline Mensa was part of a workplace downsizing that left her in a mid-life career transition. On August 16, 2022, she realized that her previous job search method, which included applying for a job she had heard about…

Transferable Skills to Succeed in Any Career

Transferable Skills to Succeed in Any Career As the workforce development board serving Mecklenburg County, we believe that every job seeker can develop the skills necessary to become competitive and productive members of the workforce. While many jobs require skills specific to that role, there…

Request For Proposals Applications and FAQ

8601 McAlpine Park Drive Suite 130 Charlotte, NC 28211 Attn: Danielle Frazier, President & CEO Charlotte Works is currently accepting proposals to use federal, Workforce Innovation and Opportunity Act (WIOA Title I) funds for the in-school youth program, out-of-school youth program and NCWorks Career Center…

Understanding the “Living Wage” Update

Understanding the “Living Wage” Update It’s been around three years since our original article, Understanding the “Living Wage”, was published. This article continues to be very popular. Since a lot has changed since then, we wanted to give an update on the living wage in…

Quiet Quitting and How to Minimize It at Your Business

Quiet Quitting and How to Minimize It at Your Business Quiet quitting is the new trend that many are talking about. It’s been getting so much attention that even U.S. Labor Secretary Marty Walsh has mentioned it. Some would have you believe this new trend…

A Look at the Workforce Demographics in Mecklenburg County

A Look at the Workforce Demographics in Mecklenburg County As the workforce development board serving Mecklenburg County, we want to help create a thriving workforce system that generates economic prosperity for all. If you’re a local employer or policymaker, it can help to know the…

Charlotte Works and Goodwill Partner to Elevate the Needs of Working Parents

WORKING PARENTS SURVEY In the spring of 2022, Goodwill Industries of Southern Piedmont and Charlotte Works conducted a survey of working parents in the greater Charlotte region to better understand how to support working parents in their return to the workforce after the height of the COVID-19…

NCWorks Career Centers in Mecklenburg County to Consolidate in June

On July 1, 2022, the NCWorks Career Center will consolidate its services in Mecklenburg County to its location at 8601 McAlpine Park Drive, Suite 110, in Charlotte. After June 24, 2022, the location at 7140 Forest Point Blvd. in Charlotte will no longer be operational,…

Workforce Investment and Opportunity Act Title I Plan | PY22-PY23

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The PY22-23 plan is available via the link below: Please submit comments or suggestions to info@charlotteworks.com…

7 Ways Employers Can Help With Inflation – Without Giving Raises

7 Ways Employers Can Help With Inflation – Without Giving Raises Easing the burden of inflation on employees A newly released survey showed that the main reason U.S. workers left a job in 2021 was because of low pay. In addition, the February CPI report…

Tax Season: Resources to Help You File this Year

Tax Season: Resources to Help You File this Year As the workforce development board serving Mecklenburg County, we understand that job seeker success requires holistic service. External barriers outside our scope of services including utility needs, transportation, child care, social-emotional support, and more can all…

Goodwill & Charlotte Works Op-Ed

There isn’t a talent shortage; there is a shortage of employer creativity by: Kevin Loux, Chief Impact Officer, Charlotte Works & Raquel Lynch, Chief Program Officer, Goodwill Industries of the Southern Piedmont   With over 4 million Americans quitting their job in August, September, and…

Press Mentions

Carolina Impact: Worker Shortage and Social Media, WTVI Forward Together: Mecklenburg County fueling region’s growth, Charlotte Business Journal County works to help tent city residents find jobs and permanent housing, WSOC-TV Charlotte agencies help unemployed find work during pandemic, WSOC-TV The Ongoing Plague of Unemployment,…

Employment Survey

Charlotte Works is partnering with the City of Charlotte on an Employment Survey to better understand the needs and challenges for Charlotte residents around finding and securing employment.   Your answers will help the City of Charlotte and Charlotte Works develop better job creation methods,…

NextGen Young Adult Reaches Her Goals and Lands a Job in Healthcare

Our NextGen program continues to help young adults reach their goals. Merary Lopez, a mother of one, started working with NextGen Youth Business Solutions Consultant Doneisha Wilson in November 2019. Lopez’s goal was to work at Atrium Health. Through our partnership with Central Piedmont, she…

Examining the Impact of COVID-19 on Job-Seekers

It’s been more than six months and the country is still reeling from the national impact of the global pandemic. In that time, the unemployment rate has risen to over 13% and fallen back down to 7%; but the recovery has not been distributed evenly….

Transitioning Careers

Struggling to find work in your industry? Map a new career pathway using your existing skills! Since Mid-March, millions have filed for unemployment, including 36 million Americans, almost 1 million North Carolinians, and an estimated 100,000 Mecklenburg County residents. If you are one of the…

June 2020 NCWorks Virtual Workshops

NCWorks Navigation English and Spanish available (Monday and Wednesday- 9:00 a.m.-10:00 a.m./Spanish available Tuesday and Thursday-1:00 p.m.-2:00 p.m.) Do you need help creating your NCWorks profile?  Would you like to learn how to search for your new career online?  If you answered YES, then please…

Our Commitment

Hi, everyone: The last two weeks have brought a great deal of pain, hurt, anger, frustration, and even death. Unlike the COVID-19 pandemic, the pandemic of systemic racism has been with us for centuries and has most recently claimed three more lives – Ahmaud Arbery, Breonna…

Unemployment Demographics

As the workforce development board serving Mecklenburg County, Charlotte Works leads the way in connecting job seekers and employers, providing skills training and work opportunities for youth and adults, analyzing and sharing data to educate the public on workforce needs, and aligning community partners around…

Workforce Innovation and Opportunity Act Four-Year Plan

Charlotte Works Workforce Development is required to make copies of the proposed Charlotte Works Workforce Innovation and Opportunity Act (WIOA) plan available to the public and allow for public comment. The 4-year plan is available via the link below:   Please submit comments or suggestions…

We Are Moving!

We are moving April 17, 2020! Charlotte Works and NCWorks will open our new office space located at 8601 McAlpine Park Drive, Charlotte, NC 28211. This new facility will house our NCWorks Career Center in Suite 110, one of our NCWorks NextGen youth programs in…

Understanding the “Living Wage”

Update: 10.31.22 – Updated Living Wage Post The Living Wage has sparked intense debate as national conversations around wage growth show that while the economy has soared since the recession, worker’s wages have not[1]. The minimum wage of $7.25 per hour has not increased since 2009[2],…

Charlotte Works Names Shemia Williams Director of Programs

Shemia Williams, workforce development advocate, has been named Director of Programs for Charlotte Works effective February 2019. The role was previously held by new Chief Operating Officer, Anna London. Charlotte Works, Mecklenburg County’s workforce development board, ensures the growing region has a skilled workforce that…

Labor Market Review 2018

Charlotte Works’ Labor Market Review is a summary of Mecklenburg County’s labor market describing work and labor force trends, including most common occupations posted for, top employers hiring, and unemployment statistics. The report lists the top occupations, credentials, and skills in demand for each of…

Charlotte Works Names Anna London as Chief Operating Officer

Anna London, workforce champion and advocate for individuals in need, has been named Chief Operating Officer for Charlotte Works effective immediately. The role was previously held by new CEO and President, Danielle Frazier. 6 gym workouts for beginners (how to train in a gym) deca…

Hiring Strategies in a Tight Labor Market

The national unemployment rate is at an historic low  indicating a booming economy and ample employment opportunities. For those seeking a job, this is great news. Unfortunately for employers, low unemployment translates into a tight labor market making it increasingly difficult to find and hire workers for…

Danielle Frazier To Lead Charlotte Works

  Danielle Frazier, a longtime leader in workforce development, will take the role of President & Chief Executive Officer of Charlotte Works, effective immediately. Charlotte Works, Mecklenburg County’s workforce development board, endeavors to ensure the growing Charlotte region has a skilled workforce to meet the…

MeckEd Student Khamiah Alderman is an Outstanding Teen

The average high school teens are worried about their immediate future, but Vance High School student Khamiah Alderman is looking down the road past college and medical school. Despite facing obstacles, Khamiah is working hard to achieve her dreams.  From holding over a 4.0 GPA,…

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Leading the development of a skilled and in-demand workforce by engaging businesses, aligning community partners, empowering and connecting job seekers to meaningful employment, and fostering inclusive economic growth.