At Charlotte Works, we believe individuals and communities prosper when residents have access to gainful employment and businesses have access to a skilled workforce. That’s why we lead the development of a skilled, future-ready workforce by uniting employers, job seekers, and community partners.
We connect job seekers with opportunities, equip them with essential skills, and align workforce strategies across the region. By overseeing NCWorks Career Centers, NextGen Youth programs, and the Working Smart essential skills curriculum, we help ensure that every resident has the tools to thrive in a changing economy.
Our work is grounded in the Workforce Innovation and Opportunity Act (WIOA), the federal legislation designed to help individuals of all ages and skill sets access high-quality jobs and assist employers in hiring and retaining skilled talent.
Our Mission
We lead the development of a skilled, future-ready workforce by uniting businesses, community partners, and job seekers. Through strategic engagement, empowerment, and clear pathways to employment, we expand economic opportunity for all.
Our Vision
A thriving workforce ecosystem in the Charlotte region that drives shared prosperity and opens doors of opportunity for every resident.
How We Work: Strategic Pillars & Values
We deliver on our mission through three interconnected pillars anchored by values defining how we work.
1. Connect & Convene
We engage businesses, workforce leaders, and community partners to align strategies, share resources, and eliminate silos.
Value: Engage — Cultivate True Connections
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Spark clarity and build trust
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Collaborate across systems
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Uphold integrity in all we do
2. Inform & Influence
We use data-driven insights to empower individuals, shape public policy, and influence strategic investments.
Value: Empower — Elevate Yourself and Others
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Lead and inspire meaningful change
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Put people first
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Unlock potential through shared joy
3. Design & Impact
We innovate processes to employ untapped talent and ensure all residents can contribute to a vibrant economy.
Value: Employ — Work Expands Opportunities
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Create inclusive pathways to employment
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Champion the voices of those we serve
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Deliver with excellence
We serve as a hub of coordination across Mecklenburg County and close gaps between the skills employers need and the talents of our workforce. Explore how we support: