Meeting employer needs: closing the soft-skills gap

April 17, 2014 Charlotte Works Staff

Consider these findings from the Closing the Gap: 2012 Skills Survey of North Carolina Employers, conducted by the N.C. Association of Workforce Development Boards: “Communication and Interpersonal Skills represents a primary gap in workplace soft skills. Critical and Analytical Thinking and Problem Solving were also frequently indicated. “Businesses indicated that improved Soft Skills/Personal Effectiveness training […]

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Charlotte Works, Convergys, CPCC: A perfect partnership

November 15, 2013 Charlotte Works Staff

Even before global customer service outsourcer Convergys announced a major expansion at its two Charlotte sites in February of this year, the company knew it would need equally major help in recruiting and training candidates to fill up to 1,600 jobs. Marcia Straub, economic incentives manager at Convergys, reached out to the state of North […]

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SNAP partnership aims to lead young refugees to self-sufficiency

October 19, 2013 Charlotte Works Staff

It started with a story in this newsletter. Omar Parkes, intake specialist with ResCare’s Inspire Youth program, read an article in the May issue about the opening of five new SNAP (Share Network Access Points) sites, Charlotte Works’ community-access locations scattered throughout Mecklenburg County. He reached out to staff at each one of them to share […]

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Charlotte Works, Charlotte Bridge Home: Serving veterans better

September 13, 2013 Charlotte Works Staff

Charlotte Works has formed an important partnership with Charlotte Bridge Home, a veterans-focused nonprofit that serves honorably discharged service members who reside in Mecklenburg County. Charlotte Bridge Home clients receive support during major life transitions. The organization links veterans to community resources for health, housing, benefits, education and employment. Each client’s individual needs are addressed […]

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Charlotte takes bold step to close skills gap

July 14, 2013 Charlotte Works Staff

Although the arrival of GIZ didn’t make much of a splash in Charlotte’s local media, back in Germany the news of GIZ’s first U.S. office made front-page news across the nation. GIZ, or Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH, is the nonprofit arm of the German government that will be working with community colleges, workforce […]

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