Growing to serve you better

September 13, 2013 |

You’ll notice some changes as you visit Charlotte Works’ Employer Engagement Center over the next 90 days, and we wanted to let you know what’s happening.

A new sign and window frosting marks the first of the physical changes to the Microsoft Training Room. By early October, it will contain 12 computers, a printer and a phone as it’s converted into a true computer center. We anticipate expanding our computer training workshops to include computer basics and instruction in Microsoft Office products. It’s possible that LinkedIn workshops will move to this space so that clients can benefit from hands-on instruction in this important job-search tool.

Meanwhile, the Resource Center will transform with the addition of new workstations for staff. Upon completion, the Center will host 22 private stations for a mix of current and new team members. Existing workstations along the back wall and beside the Large Classroom will be demolished and replaced with modern new pods.

Other changes include a re-design of the resource center assistant’s space to provide easier access to the printer and fax, the construction of an 18-foot wheelchair ramp to enable us to better serve disabled clients and a revamp of the printer alcove by the president’s office.

The resource library area will be upfitted to accommodate the desktop computers from existing client workstations that will be lost in the construction. While Wi-Fi service will remain, clients who are used to using workstations as “touch-down” space should be prepared to use one with a desktop computer for the foreseeable future. (You’re welcome to continue to bring your laptop; you’ll just work in a space that contains a desktop.)

The Resource Center will be open regular hours during construction. We offer our thanks in advance to clients and visitors for their patience during this time.

“This construction provides us with the ability to serve more clients more efficiently,” says Pat Battle, executive assistant to the president/office manager. “Our goal is to ensure the least amount of disruption possible to clients and staff.”